![]() While ProtonMail does take some steps to protect user privacy better than other email service providers, the fact remains that email is inherently a protocol that requires a lot of information to be shared between parties, and is notoriously difficult to encrypt. ProtonMail is specifically being criticized for marketing material that promises “anonymous email,” and past transparency disclosures that claimed IP address logging only occurred in “extreme criminal cases.” There was no legal possibility to resist or fight this particular request,” the company added. “Unfortunately, this is a pattern we have increasingly seen in recent years around the world. “The prosecution in this particular case was very aggressive,” the company said. ![]() The company also noted this metadata isn’t provided for users of its VPN service, since VPNs are classified differently under Swiss law. Yen and ProtonMail also issued a blog post explaining their decision, noting that the request applied to metadata (IP addresses, email subjects, send and receive times) but not the actual content of the encrypted communications. ![]() “As soon as a crime is committed, privacy protections can be suspended and we're required by Swiss law to answer requests from Swiss authorities.” “Proton must comply with Swiss law,” Protonmail founder and CEO Andy Yen said on Twitter. ![]() Once that data was collected, the activist was identified and arrested. But the service does have to comply with demands from the Swiss court system, which required it to begin logging user IP information after receiving a request from Europol. One inquiry involved French police sending a Europol request to ProtonMail, demanding the name of the creator of an email account used by the group for public communications. Switzerland-based ProtonMail isn’t traditionally subject to French or European law enforcement requests. ![]() Last week, the group issued a statement on, an anticapitalist news site, outlining various police inquiries into the group. ![]()
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